Privacy Policy
Privacy Policy
Seedly.Video ("Seedly.Video," "we," "our," or "us") is an AI video generation platform that helps users create videos from text prompts, images, videos, and other creative inputs.
This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website, AI video generation tools, account features, subscriptions, credit packs, support channels, and related services.
By using Seedly.Video, you acknowledge that you have read and understood this Privacy Policy. If you have questions, concerns, or privacy requests, please contact us at support@seedly.video.
1. Information We Collect
We collect information needed to operate Seedly.Video, provide AI generation services, manage accounts and credits, process payments, improve Seedly.Video, and keep the platform secure.
1.1 Account Information
When you create an account or sign in, we may collect information such as your name, email address, profile information, authentication provider details, account ID, and account settings. We use this information to manage your account, authenticate access, provide support, and communicate important service updates.
1.2 AI Generation Content
When you use our AI tools, we may collect and process text prompts, uploaded images, uploaded videos, reference files, generation settings, model selections, generated outputs, and related metadata. We use this information primarily to provide, maintain, secure, troubleshoot, and improve Seedly.Video, including to generate and deliver requested outputs, maintain generation history, and prevent abuse.
You are responsible for ensuring that you have the necessary rights and permissions for any content you upload, submit, or reference.
1.3 Generated Outputs and Creation History
We may store generated videos, previews, thumbnails, prompt history, task status, generation logs, and credit usage history so that you can access, manage, download, or review your creations from your account.
Your creations are not intended to be publicly visible by default unless you choose to share, publish, download, or distribute them yourself.
1.4 Usage and Service Data
We may collect information about how you use Seedly.Video, including pages visited, features used, generation requests, button clicks, subscription interactions, credit consumption, error logs, referral data, and support interactions. We use this information to understand product performance, improve user experience, detect technical issues, and prevent fraud or abuse.
1.5 Device, Log, and Technical Information
We may collect technical information such as IP address, browser type, device type, operating system, language settings, time zone, referring URLs, session data, and diagnostic logs to secure the service, diagnose problems, maintain compatibility, and improve platform performance.
1.6 Cookies and Similar Technologies
We use cookies and similar technologies to keep the service working, remember preferences, maintain sessions, analyze traffic, measure product performance, and improve your experience.
You can control or disable cookies through your browser settings. However, some features may not work correctly if cookies are disabled.
1.7 Payment and Billing Information
If you purchase a subscription, renewal, credit pack, or other paid service, payment information is processed by third-party payment providers. We may receive limited billing information such as payment status, plan type, subscription ID, invoice ID, transaction metadata, billing email, and partial payment details provided by the payment processor.
We do not store full credit card numbers on our own servers.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain Seedly.Video
- Generate videos, previews, thumbnails, and other requested AI outputs
- Manage user accounts, credits, subscriptions, renewals, purchases, invoices, and billing status
- Save generation history and allow users to access or manage their creations
- Provide customer support and respond to requests
- Send important service, security, billing, or account notices
- Improve our website, AI generation workflows, product features, and user experience
- Monitor service performance, debug errors, and maintain reliability
- Prevent spam, fraud, abuse, security incidents, and unauthorized activity
- Enforce our terms, policies, and legal rights
- Comply with applicable laws, regulations, and lawful requests
We do not sell your personal information.
3. AI Processing and Third-Party Service Providers
AI generation may require us to share prompts, uploaded content, generation parameters, generated outputs, and related metadata with trusted third-party providers that help us operate Seedly.Video.
These providers may include AI model providers, hosting providers, cloud storage providers, database providers, authentication providers, payment processors, analytics providers, email providers, and security tools.
These providers are allowed to process information only as needed to provide services to us, support AI generation and related service operations, comply with legal requirements, or protect the security and integrity of the service. Their processing may also be subject to their own terms and data handling practices.
4. Information Sharing and Disclosure
We may share information in the following limited circumstances:
- Service providers: With vendors and partners that help us provide hosting, storage, authentication, payments, analytics, communications, security, customer support, and AI processing
- Legal compliance: When required to comply with applicable law, regulation, legal process, or lawful government request
- Protection and safety: When necessary to protect the rights, property, safety, or security of Seedly.Video, our users, our service providers, or others
- Abuse and fraud prevention: When needed to investigate, prevent, or respond to fraud, abuse, spam, security incidents, or violations of our terms
- Business transfers: In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
- With your consent: When you direct us or give us permission to share information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Storage, Retention, and Deletion
We retain information for as long as reasonably necessary to provide Seedly.Video, maintain your account, deliver generated outputs, manage credits and billing records, provide support, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
You may request deletion of your account or personal information by contacting us. We may retain certain information where required or permitted for legal, tax, accounting, security, fraud prevention, backup, or legitimate business purposes.
Generated content, prompts, uploads, and related logs may be removed from active systems after deletion, but residual copies may remain in backups or logs for a limited period where technically or legally necessary.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and creative content against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us if you believe your account has been compromised.
7. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, update, export, restrict, object to, or delete certain personal information.
You may also opt out of non-essential marketing emails by using the unsubscribe link in those emails or by contacting us.
To make a privacy request, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.
8. International Data Transfers
Seedly.Video may process and store information in countries or regions other than where you live. These locations may have data protection laws that differ from those in your jurisdiction.
By using Seedly.Video, you understand that your information may be transferred to, processed in, and stored in such locations as reasonably necessary to provide the service.
9. Age Requirements and Minors
Seedly.Video is not intended for individuals under 18 years old or under the age of legal majority in their jurisdiction.
We do not knowingly collect personal information from individuals who are not eligible to use the service under these age requirements. If you believe that such an individual has provided personal information to us, please contact us and we will take appropriate steps to review and delete the information where required.
10. Third-Party Links
Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices, content, or policies of third-party services.
We encourage you to review third-party privacy policies before providing information to those services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.
When we update this policy, we will revise the date at the top of this page. The updated policy will take effect once posted unless otherwise stated. Continued use of Seedly.Video after policy updates means you accept the updated policy.
12. Contact Us
If you have questions, concerns, or privacy requests, please contact us:
Website: seedly.video
Email: support@seedly.video